Store Owners Plan - This plan includes access for 1 user by default. However, you have the ability to add an unlimited number of user accounts as an add-on. This add-on costs an extra $9 per month or $6 per month(if you’re paying yearly) for each additional user.
Unlimited/Organization Plan - These plans allow you to add an unlimited number of user accounts without any additional charges.
Account Access
Admin - This type of access provides full privileges, allowing individuals to have complete control over all pixels connected to the account, integrate ad accounts, and manage the subscription.
Member - This access level enables users to view all the pixels connected to the account. However, they will need to add their ad account integrations to see the data within each pixel's dashboard.
Store Access - With store access, individuals can only view specific pixels connected to the account. Similarly, they will need to add their ad account integrations to access the data within each pixel's dashboard.
Adding Team Members
Log in to your TrueROAS account with an active Subscription
Go to your Settings
Scroll down to “Team” and select “Add Team Member Account
Please ensure that you select the desired pixel before generating an invite link for a client or team member to access.
Select the desired Access that you want to give to your team member and click "Create Invite Link"
Send the link to your team member and then they could proceed with setting up their account(depending on what access they were given)
Note: If they were given Admin access, no need to set up the account anymore as it will basically show everything that you're seeing on your end without connecting their own ad accounts.
Contact Support
For any further questions, do not hesitate to contact our support team. You can reach us via email at hello@trueroas.io or through our messenger at m.me/trueroas.io. We are always here to assist you.